Scout Privacy Policy
Effective: December 13, 2023
Scout understands that you care about how information about you is used. This Privacy Policy (the “Policy”) explains how we process personal information, including information pertaining to business people (“Business Information”) and all other types of personal information through our online services (the “Services”), website, and mobile applications (collectively with the Services, the “Site”); how we maintain, use, and share that information; and how you can manage the way information about you is handled.
“Scout” for purposes of this Privacy Policy includes Scout Technologies Inc., a Delaware corporation, and its affiliates.
For residents of the State of California, please click here to find out more about your rights under the California Consumer Privacy Act of 2018 (“CCPA”).
I. Introduction
This brief summary of certain information in this Policy is intended to help you quickly understand who Scout is, how you can opt-out of our database, and the potential outcomes of remaining in our database.
Scout collects business contact and similar information related to individuals when they are working in their professional or employment capacity, and uses this information to create professional profiles of individuals and profiles of businesses. We provide this information to our customers, who are businesses trying to reach business professionals for their own business-to-business sales, marketing, lead generation, email copywriting and recruiting activities.
However, if you prefer to email us, our contact information is listed under the “Contact Us” section at the end of this Policy.
By remaining in our database, you may be contacted by our customers when they are conducting their business-to-business sales, marketing, and recruiting activities. Communications you receive from our customers may be relevant to your profession or employment role, but we cannot guarantee that you will find such communications to be relevant or of interest to you.
II. How we Collect Information
A. Where does Scout get the Business Information for its Business Profiles?
Scout creates profiles of business people and companies, which we call “Professional Profiles” and “Business Profiles,” respectively. Once we have collected Business Information about a person or company, we may combine multiple data points regarding a single person or company into a Professional or Business Profile. The resulting directory of Professional and Business Profiles (the “Directory”) is then made available to the users of the Site and our customers and strategic partners. Business Information that may be provided in a Professional Profile includes name, email address including business and/or other email addresses (including “freemails” such as Gmail, Yahoo, Hotmail, etc.), job title and department, phone number (general or direct business numbers, faxes, and/or mobile numbers), company name, postal address of company and business-related postal address of the person, employment history, and education history. Business Profiles may also include links to articles by, about, or quoting an individual, and links to an individual’s social media profiles.
Scout obtains the data for its Business Profiles in several ways, including:
Scout also makes certain limited Business Information from its Professional Profiles publicly available in our directory pages on our Site (the “Public Directory”). The categories of Business Information that may be made available in the Public Directory include past or current name, company, company headquarters telephone number, office address, job title, and/or education information.
B. Customer Information
Customer Information Collected. Scout may collect the following information from or regarding its customers: (1) personal contact information regarding users of the Services (“User Information”); (2) information uploaded or otherwise provided to our system by a user of the Services (“Uploaded Information”); (3) usage logs regarding the use of the Site and Services, including logins and other actions taken, time stamps, IP address, and other usage data (“Usage Logs”); and (4) any other information from or relating to users of our Services (“Related Information”) (collectively, “Customer Information”).
Certain users may be provided access to the Site through a company’s license agreement. Such company may require that one or more users have global rights to access any and all information of every user that has access through that company’s Scout account. Questions or concerns regarding the rights of other individuals in your company to access your information should be addressed to your company.
Use of Customer Information. Customer Information may be used for Scout’s legitimate business interests in connection with a customer or its users’ use of the Site, including to respond to user inquiries and fulfill user requests, complete transactions, provide customer service, send administrative information, and to personalize user experience with the Site. We may use Customer Information to better understand our users in general and to test, develop, improve, and enhance our Services and Site. We may use Customer Information to contact customers or its users in the future about services, promotions, opportunities, and other general information about Scout. We may use Customer Information to investigate and prosecute potential breaches of Scout’s security or license agreements.
Scout will not disclose Customer Information to any third party except in connection with a legitimate use as set forth in this Policy, in connection with a bona fide legal dispute to which such information is relevant, in response to valid, compulsory legal process, in response to a valid data subject request where required by applicable law, or as otherwise required by law. Scout will, whenever possible, obtain confidentiality agreements from any service provider to whom Customer Information is disclosed and ensure any recipient service providers are committed to employing appropriate technological security measures.
Scout employs reasonable security and back-up procedures to protect Customer Information. However, in the unlikely event there is a loss or corruption of Customer Information, Scout is not responsible or liable for such loss or corruption. We encourage our users to retain copies of all Uploaded Information on their own system.
C. How else does Scout Collect Information?
Information submitted through our Site. Visitors to our Site may choose to submit their name, email address, phone number, and/or other information so that they can learn more about our Services, register to take part in a Scout-sponsored event, participate in a survey, contest, or sweepstakes, or apply to Scout’s open job positions, among other things. By accessing, using, and/or submitting information through the Site, including by filling out forms on our website, regardless of whether the form is ultimately submitted, a user of the Site consents to the practices described in this Policy with regard to the information collected about them. If you do not agree with this Policy, you should not submit any information through our Site and you must delete all cookies from your browser cache after visiting the Site and refrain from visiting or using the Site.
Managing Professional Profiles. Scout allows any person to claim their Professional Profile and to update the information listed about them in their Professional Profile. We use the information submitted to update a Professional Profile solely for purposes of verifying such person’s identity, updating their Professional Profile information, and honoring such person’s privacy preferences. For additional information, see the “Your Choices” section below.
Use of our Services. In order to use certain Scout Services, users may be required to register. From time to time, we may use a user’s email address to send information about our products and services. Recipients are provided with an opportunity to opt out of receiving such emails. We may also communicate with users regarding their use of our Services or Site, including changes to this Policy.
Providing information to our customers. We receive information about our customers’ end-users from or on behalf of our customers. Because of the nature of our Services, this information may contain any type of data, but typically includes name, contact information, and company information, such as company name. We may also collect data automatically through use of our Services, as described in the “Cookies and Similar Technologies” section below. Any information provided through a website, application, or service on which a customer uses our Services is subject to the customer’s privacy policy and applicable terms. When we provide our Services to a customer, we generally act as a “data processor,” and the customer is considered to be the “data controller,” as further described in the “When Scout is a Controller” and “When Scout is a Processor” sections below.
Referring a friend. If a user invites a friend to join Scout, we will ask for such friend’s name and email address, and we will automatically send such friend a one-time email inviting them to visit the Site.
Purchasing our products and Services. Purchasers of our online subscription-based Services may need to provide credit card or other payment information. We will use that information solely for the purpose of fulfilling the purchase request. We will store credit card or other payment information in an encrypted form and will not sell, share, or use it again without prior consent. (The only exceptions are described in the sections below on “Disclosures to Service Providers,” “Disclosures for Legal Reasons,” and “Disclosures to a Buyer of the Company”).
Using Scout Integrations. As part of the Services, Scout may make available to its customers certain “Integrations.” In using Scout’s Integrations, such as Scout’s SFNA and web browser extensions, Business Information from customer’s CRM, MAT, or sales enablement software may be transmitted to Scout for purposes of matching or cleansing the customer’s data against Scout’s database as a feature of the Services. In that event, Scout may retain and store such Business Information for purposes of identifying potential contacts to supplement the Services, verifying the accuracy of such Business Information, removing out-of-date Business Information from the Services, or otherwise improving Scout’s research processes and the content provided through the Services. Information so received may be difficult to attribute to one specific source, and we will not disclose the source of particular data, if available, except as required by law. In the event that any customer wishes to opt out of Scout’s use of such information, they may do so by visiting the ‘Data Sharing’ settings page within the Scout Admin Portal and adjusting the appropriate controls.
Connecting the Services to an email account or calendar. In order to provide certain Services, Scout may require access to the user’s email account and/or calendar (e.g., through G-Suite or Office 365). Depending on the specific Services being used, we may collect email header information, email subjects, email bodies and attachments, and calendar meeting information such as meeting participants, meeting description, subject, and date and time of the meeting. Customers have control over what data is collected, including which mailboxes are connected, whether message attachments or content is collected, and which emails or email domains should not be collected. Scout will not share any data with the third parties or AI Models which is obtained from Google APIs. Scout’s access to and use of information received from Google Accounts will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Email Writing. Scout uses AI models to generate emails, based on rule templatesinputted by users, or by our default prompt if no template is selected to achieve our email writing functionality.
From our affiliates. Scout may obtain personal information from our affiliates, such as our current and future parents, subsidiaries or other companies under common control and ownership with Scout. We may use this information to enhance the information that we already maintain and to improve the accuracy of our records, in addition to other purposes described in this Policy.
From third parties. Scout may obtain personal information from third-party sources such as our service providers and strategic partners. We may use this information to enhance the information that we already maintain and to improve the accuracy of our records, in addition to other purposes described in this Policy.
Creation of aggregated information. Scout may aggregate collected information about our users in a form that does not allow users to be personally identified for the purpose of understanding our customer base and enhancing the Site and the Services that we and our strategic partners and customers can provide you.
Creation of information from inferences. We may use personal information we already have in order to draw inferences or to produce scores or ratings such as the “Likely to Listen” score. We use scoring models and algorithms that evaluate selected data points to produce a score predicting the likeliness of a candidate to respond to a recruiter’s outreach efforts. We do not make any decisions about individuals, and we do not tell our customers whether to reach out to a particular candidate or not.
Automated information collection. We also collect information using cookies and similar technologies, as described below under the “Cookies and Similar Technologies” section.
III. How we Use Information
In addition to the uses described in the above section, we may also use Business Information and/or personal information for one or more of the following purposes:
IV. How we Share Information
Disclosures of Business Profiles. We may make any Business Information that our users contribute for inclusion in our Directory, that we collect from public web sources, that we collect through market research surveys and phone interviews conducted by our in-house research team, that we license from third parties, or that we otherwise collect as described in this Policy available to users of the Site, to our strategic partners, and to our customers. Information provided, including Business Information, in creating or updating a Professional Profile, will be included in the Directory and thus can be viewed by third parties.
Disclosures via Public Directory. Scout makes certain limited Business Information from its Professional Profiles publicly available in our Public Directory on our Site. The categories of Business Information that may be made available in the Public Directory include past or current name, company, company headquarters telephone number, office address, job title, and/or education information. Information in the Public Directory is publicly available to visitors who visit our Public Directory webpages on our Site.
Disclosures to Affiliates. We may share Business Information with our affiliates who may act for us for any of the purposes set out in this Privacy Policy, including our current and future parents, subsidiaries, and other companies under common control and ownership with Scout.
Disclosures to Service Providers. Scout may from time to time disclose Business Information or other collected information to service providers, solely for providing functions related to our operation of the Site and provision of the Services and for no other purpose. For example:
Disclosures to Integration Partners. In using Scout’s Integrations, such as Scout’s SFNA and web browser extensions, Business Information from Scout may be disclosed to a customer’s CRM, MAT, or sales enablement software as requested or directed by our customers.
Disclosures for Legal Reasons. We may disclose collected information, including Business Information, to a third party if we believe in good faith that such disclosure is necessary or desirable: (i) to comply with lawful requests, subpoenas, search warrants, or orders by public authorities, including to meet national security or law enforcement requirements; (ii) to address a violation of the law; (iii) to protect the rights, property, or safety of Scout, its users, or the public; (iv) to allow Scout to exercise its legal rights or respond to a legal claim; or (v) to respond to data subject requests for access to data to the extent necessary to comply with applicable laws.
Disclosures to a Buyer of the Company. If our company or substantially all of our assets are acquired, or in the event of a merger or bankruptcy, information about you and/or information you provide to Scout may be among the transferred assets.
Other Disclosures
Our Site offers publicly accessible blogs or community forums. Any content provided in these areas may be read, collected, and used by others who access them. Individuals can request the removal of their personal information from our blog or community forum by contacting us at privacy@Tryscout.ai. In some cases, we may not be able to remove the personal information, in which case we will let the requestor know that we are unable to do so and why.
V. Cookies and Similar Technologies
Most websites, including our Site, use a feature of browsers to set a small text file called a “cookie” on a computer. The site placing the cookie on a computer can then recognize the computer when the user of the computer revisits the site to allow auto login and track how the user is using the site.
When individuals visit our Site, our servers and/or those of our service providers automatically record certain information that the web browser sends, such as web request, Internet Protocol address, browser type, referring/exit pages and URLs, page loads and clicks, domain names, landing pages, pages viewed, time and date of use, and other information. We may link this information to information that individuals submit while on our Site, which does allow such individuals to be personally identified.
Individuals are free to decline cookies and can configure their browser to accept all cookies, reject all cookies, erase cookies, or notify the user when a cookie is set. Electing to reject or disable cookies may substantially limit an individual’s ability to use our Site.
Scout may also adopt other technologies that serve similar functions as cookies.
A. Third Party Cookies
The use of cookies and similar technologies by our partners, affiliates, tracking utility company, and service providers is not covered by this Policy. We do not have access to or control over these cookies. Our partners, affiliates, tracking utility company, and service providers may use session ID cookies in order to:
To disable or reject third-party cookies generally, please refer to the third-party’s relevant website or configure your browser settings appropriately.
B. Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc., on our Site. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with and use the Site, compile reports on the Site’s activity, and provide other services related to Site activity and usage. The technologies used by Google may collect information such as IP address, time of visit, whether a visitor is a return visitor, and any referring website. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google click here.
C. Web Beacons
Our Site contains electronic images known as “web beacons” (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used, and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.
D. Advertising Choices and Control
Third parties on our Site may use cookies and similar tracking technologies to collect information and infer interests for interest-based advertising purposes. If an individual would prefer to not receive personalized ads based on their browser or device usage, they may generally express their opt-out preference to no longer receive tailored advertisements. Individuals will continue to see advertisements, but they will no longer be tailored to such individual’s interests.
To opt-out of interest-based advertising by participating companies in the following consumer choice mechanisms, please visit:
VI. Your Choices
A. How To Change or Delete Professional Information
Scout provides the ability for individuals to claim their Professional Profiles and update profile information, submit an access request, or opt out of inclusion from our database by sending an email making such request to privacy@Tryscout.ai.
Update Professional Scout Profile. Individuals can keep their Scout Professional Profile up to date for recruiters and others who may want to reach them by verifying their Professional Profile and updating information such as work history, education history, and contact information. Please email privacy@Tryscout.ai to update your Professional Profile.
Request Access to Information Scout has Collected. Individuals who want to access the information that Scout has collected about them can submit an access request by sending an email to privacy@Tryscout.ai. Once we have verified an individual’s identity, we will send a report with the information we have collected about such individual.
Remove Scout Profile Completely. If you wish to completely remove your existing Professional Profile from the Directory, please email privacy@Tryscout.ai. If you make this choice, your Professional Profile and the information within it will be removed from our search results as soon as possible.
If you do not wish to, or cannot for any reason, use our Privacy Center, you may submit a request using the contact information listed in the “Contact Us” section below.
B. How To Change or Delete Company Information
An individual who is an authorized representative of a business can also email privacy@Tryscout.ai to claim and update that business’s Business Profile.
Update a Business Profile on Scout. An authorized individual can verify their Scout Business Profile to update its company description, industry, company location, and more. Please email privacy@Tryscout.ai to view, verify, and update a Scout Business Profile.
Removal of Business Profiles. Scout is a specialized web search engine focused on finding information about companies and professionals. We gather information about companies from corporate web sites, press releases, and/or SEC documents filed with the US government. The company summaries are created automatically by Scout’s software based on the information we find on those documents and from other sources such as our affiliates, partners, or service providers.
As a company policy, Scout does not remove company information from our search engine. If you are aware that any of the company information is incorrect, please update the Business Profile or contact us using the information listed in the “Contact Us” section below.
C. How To Opt-Out of Certain Uses of Information
Scout gives individuals the opportunity to “opt out” of having their information used for certain purposes.
Individuals who no longer wish to receive our newsletter and promotional communications may opt-out of receiving them by following the instructions included in each newsletter or communication or by visiting /unsubscribe. After we receive a request, we will send the requestor an email message to confirm that the individual has been unsubscribed.
VII. How Do We Keep Information Secure?
Information security is important to us. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. However, no method of Internet transmission or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect information, we cannot guarantee its absolute security.
VIII. Data Retention
We will retain personal information for a period of time consistent with the original purpose(s) for which we collected it, as described in this Privacy Policy, including, as applicable, (i) for as long as we have an ongoing relationship with the individual to whom the information pertains; (ii) as long as needed to provide users, our customers, or our partners the Services; (iii) as necessary to comply with our legal obligation(s); (iv) as necessary to resolve disputes or to protect ourselves from potential future disputes; or (v) as necessary to enforce our agreements. Retention periods will be determined taking into account the amount, nature, and sensitivity of the personal information and the purpose(s) for which it was collected. After the retention period ends, we will delete the personal information. Where we are unable to do so, we will ensure that appropriate measures are put in place to prevent any further use of such information.
IX. Links to Other Sites
This Site contains links to other sites that are not owned or controlled by Scout. We are not responsible for the privacy practices of such other sites. When individuals leave our Site, we encourage them to be aware and to read the privacy statements of each and every website that collects personally identifiable information. This Policy applies only to information collected by this Site or in the method(s) otherwise discussed herein.
X. Social Media Widgets
Our Site includes social media features, such as the Facebook “Like” button and “Widgets,” such as the “Share” button or interactive mini-programs that run on our Site. These features may collect IP address and which page was visited on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Interactions with these features are governed by the privacy policy of the company providing it.
XI. Information for Users in Europe and Elsewhere Outside the U.S.
Individuals who use our Site outside of the United States should understand that we may collect, process, and store their personal information in the United States and other countries in which we or our affiliates or subcontractors maintain facilities. The laws in the U.S. regarding personal information may be different from the laws of such individuals’ state or country.
Users in the European Economic Area (EEA), the UK, and Switzerland
The following information applies to residents of the EEA, the UK, or Switzerland.
Scout endeavors to comply with the provisions of the General Data Protection Regulation (“GDPR”) as to any information in its possession regarding EEA-, UK-, and Switzerland-based persons (“data subjects”). As such, Scout only processes personal information on data subjects where it has a lawful basis to do so, which may include the consent of the person (especially in the case of website visitors who provide their information), performance of a contract, compliance with a legal obligation, or the legitimate interest of Scout or a third party. Scout provides notice to all data subjects as required by GDPR Article 13 or 14, as appropriate, and honors the rights of data subjects provided in Articles 12-23, including the right to be forgotten. For any opt-out requests or other inquiries related to privacy, please email privacy@Tryscout.ai.
Purposes of processing and legal basis for processing: As explained above, we process personal information in various ways depending upon data subjects’ use of our Sites. We process personal information on the following legal bases:
Scout has put in place safeguards to protect personal privacy and individual choice, including disclosures of its data processing activities, and the use of consent or opt-outs wherever possible.
Right to lodge a complaint: Users that reside in the EEA, the UK, or Switzerland have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are available here.
Transfers: Personal information we collect may be transferred to, and stored and processed in, the United States or any other country in which we or our affiliates or subcontractors maintain facilities. Per the applicable requirements of the GDPR, we will ensure that transfers of personal information to a third country or an international organization are subject to appropriate safeguards as described in Article 46 of the GDPR, such as the UK or EU Standard Contractual Clauses, as applicable.
Individual Rights: Individuals who are a resident of the EEA, the UK, or Switzerland are entitled to the following rights under the GDPR. Please note: In order to verify an individual’s identity, we may require them to provide us with personal information prior to accessing any records containing information about them.
When Scout is a Controller. Scout acts as a data controller when we collect and use information about data subjects who are visitors to our Site, as well as when we collect and use information about data subjects for purposes of creating and maintaining our Professional Profiles and providing the Services. Scout’s Data Protection Officer can be contacted by email at privacy@Tryscout.ai.
When Scout is a Processor. When our customers use our Services, they are acting as the data controller and are responsible for ensuring that personal information collected about data subjects is being processed lawfully. In those circumstances, we are acting as the data processor, and receive personal information as agents of our customers merely for processing as instructed by our customers. Our customers are solely responsible for determining whether and how they wish to use our Services, and for ensuring that all third-party individuals that are a visitor to or user of a website, application, or service on which a customer uses our Services have been provided with adequate notice regarding the processing of their personal information, have given informed consent where such consent is necessary or advised, and that all legal requirements applicable to the collection, use, or other processing of personal information through our Services have been met by such customers. Our customers are also responsible for handling data subject rights requests under applicable law, by their users and other individuals whose data they process through the Services. Scout’s obligations with respect to personal information for which we are solely a data processor are defined in our agreements with our customers and are not covered by this Policy. In certain circumstances, Scout may act as an independent controller of personal information in connection with its provision of the Services to customers, such as when customers agree to contribute data to our database.
XII. California Privacy Rights
California law permits California residents to request certain information regarding the disclosure of their personal information by us to third parties for the third parties’ direct marketing purposes. To make such a request, please send the request, by mail or email, to the address at the end of this Policy under the “Contact Us” section.
XIII. Do Not Track Signals
Browsers or devices may include ‘Do Not Track’ functionality. Our information collection and disclosure practices, and the choices that we provide to visitors, will continue to operate as described in this Policy, whether or not a Do Not Track signal is received.
XIV. Children’s Privacy
Our Site is not directed to or intended for individuals under the age of 16. We do not knowingly collect or use any personal information from users of our Site who are under the age of 16. No personal information should be submitted to our Site by individuals who are under 16 years of age. If we learn that we have collected information from someone who is under 16, we will take steps to delete the personal information as soon as possible. Individuals who believe we may have collected personal information from someone under 16 should contact us at privacy@Tryscout.ai.
XV. Changes to this Policy
Scout reserves the right to modify this Policy from time to time, so please review it regularly. If we make material changes to this Policy, we will notify individuals here, by email, and/or by means of a notice on our homepage prior to the changes becoming effective. Continued use of the Site after any updates to this Privacy Policy constitutes acceptance of the updated Privacy Policy.
XVI. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Scout
Attn: Privacy
9274 Martel Avenue, Las Vegas NV 89148
Email: privacy@Tryscout.ai